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Terms of Service

Digital Breeze Solutions, LLC
Last Updated: October 8, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the applications, websites, portals, and related services operated by Digital Breeze Solutions, LLC (“Digital Breeze Solutions,” “Lorne,” “we,” “us,” or “our”), including the Lorne mobile application, asklorne.com, and Lorne’s community and manager portal (collectively, the “Service”).

By accessing or using the Service, you agree to these Terms.

If you do not agree to these Terms, you may not access or use the Service.

If you use the Service on behalf of a company, community, association, organization, or other entity, you represent that you have authority to bind that entity to these Terms.

2. Description of the Service

Lorne provides digital assistance and informational tools that may include:

  • AI-generated responses;
  • technology and device assistance;
  • analysis of potentially suspicious or fraudulent messages;
  • explanations of community-related information;
  • conversation history;
  • image or file uploads;
  • community-sponsored access;
  • manager or community administration tools; and
  • subscription-based services.

Features may vary by account type, device, community participation, geographic location, or subscription status.

We may add, modify, suspend, or discontinue features or portions of the Service at any time.

We do not guarantee that every feature will remain available indefinitely.

3. Eligibility

You must be at least 18 years old to create an account or use Lorne.

By using the Service, you represent and warrant that:

  • you have the legal capacity to agree to these Terms;
  • the information you provide is accurate to the best of your knowledge;
  • you will comply with applicable laws and regulations; and
  • you will not use the Service for unlawful or prohibited purposes.

4. Accounts and Account Security

Certain portions of the Service require an account.

You are responsible for:

  • maintaining the confidentiality and security of your account credentials;
  • maintaining reasonable control over devices used to access your account;
  • providing accurate account information; and
  • notifying us if you believe your account has been accessed without authorization.

You are responsible for activity conducted through your account except where prohibited by law.

We may suspend, restrict, or terminate access to an account when reasonably necessary to:

  • enforce these Terms;
  • protect users;
  • protect the security or integrity of Lorne;
  • investigate suspected misuse or fraud; or
  • comply with law.

5. Individual Subscriptions and Billing

Certain Lorne features may require a paid subscription.

Available plans, prices, trial periods, and features are shown in the app or applicable app store before purchase.

Where offered, new subscribers may receive a free trial.

By purchasing a subscription, you acknowledge that:

  • subscriptions may automatically renew;
  • charges are made through the applicable Apple App Store or Google Play account;
  • renewal occurs according to the terms shown at purchase;
  • you are responsible for cancelling before renewal if you do not wish to continue; and
  • access ordinarily continues through the end of the period already paid for.

Subscription purchases made through Apple or Google are also subject to the applicable platform’s terms and billing policies.

Refund requests for app-store purchases are generally handled by Apple or Google under their respective policies, except where applicable law requires otherwise.

Deleting your Lorne account does not necessarily cancel a subscription purchased through Apple or Google.

6. Community-Sponsored Access

Some users may receive access to Lorne through a participating community, association, organization, residence, employer, or other third party.

Eligibility for community-sponsored access may depend on continued participation in that organization’s Lorne program.

Community-sponsored access may:

  • begin or end based on the organization’s agreement with Lorne;
  • provide different features or access levels from individual subscriptions; and
  • be subject to additional terms agreed to between Digital Breeze Solutions and the participating organization.

If community-sponsored access ends, a user may lose access to certain community-specific features or content.

Where available, users may separately purchase individual access subject to the terms shown at purchase.

7. Community and Manager Accounts

Organizations participating in Lorne may receive access to manager or administrative tools.

If you use a manager or community account, you represent and warrant that:

  • you are authorized to act on behalf of the applicable organization;
  • information you provide about the organization is accurate;
  • you will use administrative access only for legitimate organizational purposes;
  • you will take reasonable steps to protect login credentials and administrative access; and
  • you will comply with applicable privacy, intellectual-property, and other legal obligations.

We may restrict or remove administrative access if we reasonably believe the account is being misused or security is at risk.

8. Community Documents and Organization Content

Participating organizations may provide documents, policies, rules, guidelines, logos, or other materials to Lorne (“Organization Content”).

The organization retains ownership of its Organization Content.

By providing Organization Content to Lorne, the organization grants Digital Breeze Solutions a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, and display that content solely as reasonably necessary to provide and operate the Service.

The organization represents and warrants that it has the right and authority to provide such content to Lorne and to permit its use for these purposes.

Digital Breeze Solutions is not responsible for disputes arising from an organization uploading content it does not have the right to use.

9. AI-Generated Information

Lorne uses artificial intelligence to generate certain responses.

You understand and agree that:

  • AI-generated responses may be inaccurate, incomplete, outdated, or misleading;
  • Lorne may misunderstand a question, message, image, document, or situation;
  • Lorne should not be relied upon as the sole basis for important decisions; and
  • users should exercise independent judgment when acting on information provided through the Service.

Lorne does not provide professional medical, legal, financial, tax, emergency, or other licensed professional advice.

When appropriate, users should consult a qualified professional or appropriate authority.

10. Scam-Risk Analysis

Lorne may help users assess whether communications appear suspicious or show characteristics associated with scams or fraud.

Scam-risk assessments are provided for informational purposes only.

No automated or human review system can reliably identify every scam or guarantee that a communication is legitimate.

Accordingly:

  • a low-risk assessment is not a guarantee that a message is safe or legitimate;
  • a high-risk assessment is not a legal determination that fraud has occurred;
  • scammers may use new or sophisticated methods that Lorne does not identify; and
  • users remain responsible for exercising judgment before sending money, sharing personal information, clicking links, or taking other action.

When money, account access, personal information, or urgent requests are involved, users should independently verify the request through a trusted source.

11. Community Information and Guidelines

Lorne may provide information based on documents or materials supplied by participating communities or organizations.

Such responses are intended to help users understand those materials in plain language.

Lorne does not control the accuracy, completeness, currency, enforceability, or interpretation of documents provided by participating organizations.

Community-related responses:

  • may be inaccurate or incomplete;
  • may not reflect recent amendments or decisions;
  • do not replace the official governing documents; and
  • do not constitute legal advice or an official determination by the community, board, management company, or Digital Breeze Solutions.

If there is a conflict between a Lorne response and an official governing document or authorized decision of the organization, the official source controls.

Users should contact their community or organization when authoritative confirmation is needed.

12. Technology Assistance

Lorne may provide instructions intended to help users troubleshoot devices, applications, internet services, and other technology.

Technology instructions are provided for informational purposes and may not work in every situation.

Device models, software versions, account configurations, third-party services, and other circumstances may affect the accuracy of instructions.

Users are responsible for deciding whether to follow instructions and should avoid actions they do not understand or believe may affect important files, account access, privacy, device security, or data.

13. User Content

Users may submit text, messages, photographs, screenshots, files, feedback, or other material through the Service (“User Content”).

You retain ownership of User Content you lawfully own.

By submitting User Content, you grant Digital Breeze Solutions a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, transmit, and display the content solely as reasonably necessary to:

  • provide the Service;
  • maintain and secure the Service;
  • provide requested features;
  • respond to support requests; and
  • exercise rights described in these Terms and our Privacy Policy.

You represent that you have the right to submit the content you provide.

You agree not to submit content that:

  • violates applicable law;
  • infringes another person’s intellectual-property or privacy rights;
  • contains malicious software or code;
  • is unlawfully abusive, threatening, or exploitative; or
  • is submitted for the purpose of harming, disrupting, or abusing the Service.

We may remove or restrict access to content when reasonably necessary to enforce these Terms or comply with law.

14. Privacy and Data Processing

Our collection, use, sharing, storage, and retention of personal information is described in the Lorne Privacy Policy.

By using the Service, you acknowledge that information will be processed as described in that policy.

The Privacy Policy is incorporated into these Terms by reference.

15. Prohibited Uses

You may not use the Service to:

  • violate any law or regulation;
  • defraud, deceive, harass, exploit, or harm another person;
  • impersonate another person or organization;
  • distribute malware, spam, or malicious content;
  • interfere with the security, operation, or availability of the Service;
  • gain unauthorized access to systems, accounts, or data;
  • circumvent usage limitations or access restrictions;
  • systematically scrape, extract, copy, or harvest Service content or data without authorization;
  • reverse engineer, decompile, disassemble, or attempt to discover non-public source code or underlying proprietary systems except where such restriction is prohibited by law;
  • use the Service to build, train, benchmark, or improve a competing product or service using unauthorized access to Lorne’s proprietary materials; or
  • use Lorne’s branding, content, software, outputs, or proprietary materials in a manner that violates these Terms or applicable law.

16. Intellectual Property

Except for User Content and Organization Content, the Service and its associated intellectual property are owned by Digital Breeze Solutions, LLC or its licensors.

This includes, as applicable:

  • software;
  • source code;
  • interfaces;
  • designs;
  • branding;
  • logos;
  • written content;
  • workflows;
  • compilations;
  • proprietary prompts and instructions;
  • proprietary processes;
  • documentation; and
  • other materials developed for Lorne.

Nothing in these Terms transfers ownership of Lorne intellectual property to any user or organization.

Except as expressly permitted by these Terms or applicable law, you may not copy, reproduce, modify, distribute, sell, license, publish, create derivative works from, reverse engineer, or commercially exploit Lorne’s proprietary materials without prior written permission.

17. Third-Party Services

Lorne relies on third-party products and services to operate.

Third-party services may include app stores, cloud providers, authentication providers, payment services, artificial-intelligence providers, and other technology providers.

We do not control third-party services and are not responsible for their availability, security, policies, terms, or independent actions.

Your use of third-party services may also be subject to their own terms and privacy policies.

18. Service Availability and Changes

We aim to provide a reliable Service but do not guarantee that Lorne will always be available, uninterrupted, secure, or error-free.

The Service may be unavailable because of:

  • maintenance;
  • software updates;
  • third-party outages;
  • technical problems;
  • security incidents;
  • events outside our reasonable control; or
  • changes to features or infrastructure.

We may modify, suspend, restrict, or discontinue all or part of the Service at any time.

19. No Warranties

To the fullest extent permitted by law, the Service is provided “as is” and “as available.”

Digital Breeze Solutions disclaims warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of:

  • merchantability;
  • fitness for a particular purpose;
  • accuracy;
  • reliability;
  • non-infringement; and
  • availability.

We do not warrant that:

  • the Service will meet every user’s needs;
  • information provided through Lorne will always be accurate;
  • every scam will be identified;
  • every legitimate message will be correctly classified;
  • community information will always be current;
  • technology instructions will solve every problem; or
  • the Service will operate without interruption or error.

Some jurisdictions do not allow certain warranty exclusions, so some provisions may not apply to you.

20. Limitation of Liability

To the maximum extent permitted by law, Digital Breeze Solutions, LLC and its owners, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:

  • use of or inability to use the Service;
  • reliance on information generated by Lorne;
  • scam-risk assessments;
  • community-related information;
  • technology instructions;
  • third-party services;
  • unauthorized access to an account;
  • loss of data; or
  • interruption or discontinuation of the Service.

This includes, without limitation, loss of money, data, profits, business opportunities, goodwill, or other intangible losses where such limitations are permitted by law.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

21. Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Digital Breeze Solutions, LLC and its owners, officers, employees, contractors, affiliates, and licensors from claims, liabilities, losses, damages, costs, and expenses, including reasonable attorneys’ fees, arising from or relating to:

  • your misuse of the Service;
  • your violation of these Terms;
  • your violation of applicable law;
  • content you submit;
  • your infringement of another person’s rights; or
  • in the case of an organization or manager, Organization Content or administrative use of the Service.

22. Suspension and Termination

You may stop using Lorne at any time.

You may delete an eligible individual account through the available account settings.

We may suspend, restrict, or terminate access to the Service if we reasonably believe:

  • these Terms have been violated;
  • the Service is being misused;
  • an account creates a security or legal risk;
  • payment obligations have not been satisfied;
  • the applicable organization’s agreement with Lorne has ended; or
  • suspension or termination is reasonably necessary to comply with law or protect Lorne or others.

Termination does not eliminate obligations or rights that by their nature should survive termination.

23. Governing Law

These Terms are governed by the laws of the State of Indiana, United States, without regard to its conflict-of-law principles.

Nothing in this section removes rights that applicable law does not permit you to waive.

24. Changes to These Terms

We may update these Terms from time to time.

When we do, we will update the “Last Updated” date.

Where required by law, we may provide additional notice before material changes become effective.

Continued use of Lorne after updated Terms take effect constitutes acceptance of the revised Terms to the extent permitted by law.

25. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

26. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

27. Entire Agreement

These Terms, together with the Privacy Policy and any additional written agreement applicable to a particular service or participating organization, constitute the agreement governing use of the Service with respect to their subject matter.

If a participating organization has entered into a separate written agreement with Digital Breeze Solutions and that agreement conflicts with these Terms regarding the organization’s rights or obligations, the separate written agreement controls to the extent of the conflict.

28. Contact Information

Questions about these Terms may be directed to:

Digital Breeze Solutions, LLC
42 E Center St
Williamsport, Indiana 47993
United States

Email: support@digitalbreezesolutions.com
Phone: +1 (765) 314-6473

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