Lorne handles the everyday questions your staff already field, from Wi-Fi trouble to "is this a scam" to "where can guests park," in plain language, at any hour. It's provided to your residents as a community amenity, with nothing new for your team to run.
Currently onboarding pilot communities.
No integration with your existing HOA or property software. No IT project. Just three steps.
Send us your community's rules and guidelines PDF. It takes about 90 seconds to upload. Community Guidelines answers are available once we have them.
We turn your governing documents into a resident invite code and set up your community in Lorne.
Residents install Lorne and enter the code. From there, they can start asking questions.
No software integration required. Lorne runs alongside whatever systems you already use.
Straight answers to what we hear most often before a community signs on.
No — Lorne handles the repetitive questions (Wi-Fi resets, parking rules, "is this a scam") so your team can spend time on what actually needs a person.
Lorne is built specifically for people who don't want to learn new technology. No jargon, no menus to figure out, just plain conversation.
Yes. Resident data is never sold, there are no ads, and privacy is built into how Lorne works from the ground up.
A calm, patient helper for the questions that used to land on your team's desk.
Residents can show Lorne a suspicious text, call, or email and get a plain answer, no pressure.
Step-by-step troubleshooting for Wi-Fi, TVs, and phones, without a call to your office.
Plain-English answers about parking, pets, and paint colors, pulled from the governing documents your community provides.
Billed directly to the community. Residents are not individually charged.
One seat = one resident account.
One invoice for the community, no resident sign-ups to collect and no per-household billing to manage.
Final pricing confirmed at contract.
Not a community? Individuals can subscribe directly through the Apple App Store or Google Play for $9.99 a month, or $99.99 a year, after a 7-day free trial. Standalone individual subscriptions do not include Community Guidelines. See individual plans.
The same calm, careful approach your residents already expect from Lorne.