Digital Breeze Solutions, LLC
Last Updated: October 8, 2026
Lorne is operated by Digital Breeze Solutions, LLC, 42 E Center St, Williamsport, Indiana 47993, United States (“Lorne,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use Lorne.
This Privacy Policy applies to:
By using Lorne, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use Lorne.
If you have questions about this Policy or how your information is handled, contact us at support@digitalbreezesolutions.com.
The information we collect depends on which Lorne services you use.
When you create or use a Lorne account, we may collect:
Some users may sign in through services provided by Apple or Google. In those cases, we receive the information necessary to authenticate and maintain the account.
When you use Lorne, we may collect and process content you voluntarily provide, including:
If you dictate a message using your device, your device may convert your speech into text. Lorne does not receive or store the original voice recording through this feature.
We may collect information about how Lorne is used, including:
We may automatically collect limited technical information, including:
We may collect limited information about app activity and device identifiers for the purpose of measuring the effectiveness of our advertising.
This may include information showing that a person installed or used Lorne or completed certain actions within the Service.
Advertising-measurement information does not include the contents of your private conversations with Lorne.
If you use Lorne’s manager or community portal, we may collect:
We do not have access to managers’ actual unencrypted passwords.
We use this information to establish and administer community accounts, authenticate authorized users, provide community-related functionality, display community branding, maintain security, and support the organization’s use of Lorne.
Unless you choose to provide information within a conversation or uploaded content, Lorne does not intentionally collect:
Lorne does not display third-party advertisements inside the app.
We may use information collected through Lorne to:
We do not sell your personal information.
We do not use the contents of your private Lorne conversations to show you advertisements.
Lorne uses artificial intelligence services provided by OpenAI to generate certain responses and features.
When you submit content to a feature that uses artificial intelligence, information necessary to provide the requested service may be transmitted to OpenAI for processing. This may include:
We use OpenAI business services that, under the applicable OpenAI terms governing those services, do not use Lorne users’ content to train OpenAI’s models.
OpenAI may retain certain information for limited periods for purposes such as security, abuse prevention, or legal compliance in accordance with its applicable terms and policies.
Artificial-intelligence-generated information may be inaccurate, incomplete, or outdated.
Lorne is not a substitute for professional medical, legal, financial, emergency, or other professional advice.
Any scam-risk assessment provided through Lorne is intended as an informational aid and should not be treated as a guarantee that a communication is safe or fraudulent.
If you join Lorne through a participating community, organization, residence, or association, your account may be associated with that organization.
The organization may receive limited account, usage, aggregate, or administrative information necessary to operate and evaluate its participation in Lorne.
Community managers and administrators are not provided with the contents of residents’ private Lorne conversations.
We may provide participating organizations with aggregated or de-identified information regarding use of the Service where appropriate.
We use third-party service providers to operate Lorne.
These providers may process information only as reasonably necessary to perform services on our behalf or as otherwise permitted by their applicable agreements and privacy policies.
Our providers include companies that provide services such as:
Current providers include Google Firebase, OpenAI, Apple, Google, RevenueCat, Sentry, and Meta Platforms.
The information each provider receives depends on the service it performs.
For example:
We do not authorize these providers to use the contents of Lorne conversations for their own advertising purposes.
We may advertise Lorne through services such as Facebook and Instagram and use limited information to determine whether those advertisements are effective.
On iPhone or iPad, Apple may ask whether you want to allow Lorne to track your activity across other companies’ apps and websites.
If you choose “Ask App Not to Track,” Lorne will not use Apple’s Identifier for Advertisers (“IDFA”) for tracking that requires your permission.
You can manage this setting through:
Settings → Privacy & Security → Tracking
Android devices provide controls over advertising identifiers and related privacy settings. The location of these controls varies by device and operating-system version.
Your advertising-tracking choice does not affect your ability to use the core Lorne service.
We may disclose information:
We do not sell personal information.
Payments for consumer subscriptions are processed through the Apple App Store or Google Play where applicable.
We do not receive or store your full payment-card information.
We may receive information necessary to administer your subscription, including:
Third-party payment and subscription providers handle their own information in accordance with their respective privacy policies.
We retain information for as long as reasonably necessary to:
Different categories of information may be retained for different periods.
Technical crash information maintained through Sentry is currently configured to be automatically deleted after 90 days.
Information may be retained longer where required or permitted by law or where reasonably necessary for security, fraud prevention, dispute resolution, or legal claims.
Aggregated or de-identified information that no longer reasonably identifies an individual may be retained for legitimate business purposes.
Lorne allows users to delete individual conversations from their account history.
Deleting a conversation removes the conversation from the user’s account.
Associated uploaded content may not always be deleted automatically at the same time. If you want associated content removed as well, you may contact us at:
support@digitalbreezesolutions.com
Lorne users may initiate account deletion through the app.
Account deletion removes or disconnects identifying account information, including applicable sign-in information, profile information, account settings, and community-account information.
Certain information may remain after account deletion in a form that is no longer associated with your name, phone number, or email address.
This may include information such as:
We may retain this information for legitimate purposes including security, fraud and misuse prevention, improving the Service, understanding usage, and identifying trends.
If you would like eligible retained records erased as well, contact:
support@digitalbreezesolutions.com
We may verify your identity before fulfilling the request.
We will honor valid deletion requests subject to information we are permitted or required to retain by law or for legitimate legal, security, fraud-prevention, or dispute-resolution purposes.
Managers or community representatives may contact us to request correction or deletion of manager account information.
We may retain information where reasonably necessary for legal, security, contractual, billing, or operational purposes.
Deleting your Lorne account does not necessarily cancel a subscription purchased through Apple or Google.
Subscriptions purchased through an app store must be managed through the applicable Apple or Google subscription settings.
When you visit asklorne.com, we and our service providers may collect limited technical and usage information through cookies or similar technologies.
This information may be used to:
If you voluntarily provide information through a website form, support request, or other website feature, we collect the information you choose to submit.
For more information about cookies and available choices, please review our Cookie Policy.
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
Information transmitted between Lorne and our servers is transmitted using encrypted connections.
Access to personal information is limited to people and service providers who require access for legitimate purposes related to operating Lorne.
Authentication credentials are protected using security measures intended to prevent access to readable passwords. Lorne does not have access to manager passwords in unencrypted form.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
You are responsible for protecting access to your device and account credentials.
Lorne staff will never ask you to provide a one-time sign-in code sent to your device.
Lorne is intended for adults.
You must be at least 18 years old to create a Lorne account.
We do not knowingly collect personal information from anyone under 18.
If we learn that we have collected personal information from someone under 18 in violation of this Policy, we will take reasonable steps to remove it.
If you believe a person under 18 has created an account, please contact us.
Depending on where you live, applicable law may give you rights regarding your personal information.
These may include the right to:
To submit a privacy request, contact:
support@digitalbreezesolutions.com
We may take reasonable steps to verify your identity before processing a request.
Where permitted by law, an authorized agent may submit a request on your behalf, and we may request proof of that authority.
Lorne does not use personal information to make automated decisions that produce legal or similarly significant effects concerning users.
Lorne and asklorne.com may contain links to websites or services operated by third parties.
We do not control those services or their privacy practices.
Information you provide directly to a third party is governed by that third party’s privacy policy and terms.
We encourage you to review the privacy practices of third-party services before providing them with personal information.
Digital Breeze Solutions, LLC is based in the United States, and information may be processed or stored in the United States by us or our service providers.
If you access Lorne from another country, your information may be transferred to the United States or another location in which our service providers operate.
Privacy laws in those jurisdictions may differ from the laws where you live.
If Digital Breeze Solutions, LLC or Lorne is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction where permitted by law.
Any successor will remain subject to applicable privacy obligations regarding personal information it receives.
We may update this Privacy Policy from time to time to reflect changes to Lorne, our practices, technology, legal requirements, or other circumstances.
When we update this Policy, we will revise the “Last Updated” date.
Where required by law, we will provide additional notice or obtain consent before materially different practices take effect.
We encourage you to review this Privacy Policy periodically.
Questions, privacy requests, or concerns may be directed to:
Digital Breeze Solutions, LLC
42 E Center St
Williamsport, Indiana 47993
United States
Email: support@digitalbreezesolutions.com
Phone: +1 (765) 314-6473
We aim to respond to privacy inquiries within 10 business days and will respond to applicable privacy-rights requests within the period required by law.